Privacy Policy
Welcome to Seoul Secret. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit [www.seoulsecret.in](http://www.seoulsecret.in), make a purchase, create an account, subscribe to our communications, or interact with our services.
By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us when you create an account, place an order, subscribe to our newsletter, contact customer support, participate in promotions or giveaways, leave reviews, or fill out forms on our website.
The information we collect may include your name, email address, mobile number, shipping address, billing address, and other details necessary to process your orders and provide our services.
We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, operating system, geographic location, referring pages, pages visited, and other analytics data.
How We Use Your Information
We use the information we collect to operate and maintain our website, process and fulfill orders, manage payments, provide customer support, improve user experience, personalize content, analyze website performance, develop new products and services, communicate with you regarding orders and promotions, and prevent fraudulent activities.
We may also use your information to comply with legal obligations and enforce our website policies and terms of service.
Payment Information
For your security, Seoul Secret does not store complete debit card details, credit card details, banking credentials, UPI PINs, or other sensitive payment information on its servers.
Payments made through our website are processed securely by trusted third-party payment service providers. These providers maintain their own privacy and security policies governing the use of your payment information.
Cookies and Tracking Technologies
Seoul Secret uses cookies and similar technologies to enhance your browsing experience and improve website functionality.
Cookies help us remember user preferences, maintain shopping cart functionality, understand user behavior, measure website performance, and provide personalized content and advertisements.
You can choose to disable cookies through your browser settings. However, certain features of the website may not function properly if cookies are disabled.
Log Files
Like many websites, Seoul Secret uses log files. These files automatically record visitors when they access the website.
The information collected may include IP addresses, browser type, internet service provider details, date and time stamps, referring and exit pages, and click activity.
This information is used for website administration, security monitoring, trend analysis, and understanding how visitors interact with the website. The data collected through log files is not linked to personally identifiable information.
Google Analytics and Advertising
We may use Google Analytics, Meta Pixel, and other analytics and advertising tools to understand website usage and improve our marketing efforts.
These services may collect information about your device, browser, website interactions, and online behavior. This information helps us improve website performance, personalize content, and deliver relevant advertisements.
Third-Party Services
We may work with third-party service providers to assist us in operating our business. These services may include payment processing, shipping and delivery, customer support, email communications, analytics, advertising, and marketing services.
These providers may have access to personal information only as necessary to perform services on our behalf and are required to maintain the confidentiality of such information.
Sharing of Information
Seoul Secret does not sell, rent, or trade your personal information to third parties.
We may share information with trusted service providers, legal authorities when required by law, or other parties when necessary to protect our rights, property, safety, customers, or business operations.
Information may also be transferred as part of a merger, acquisition, business restructuring, or sale of assets.
Data Retention
We retain personal information only for as long as necessary to provide our services, process transactions, comply with legal obligations, resolve disputes, and enforce agreements.
When personal information is no longer required, it is securely deleted or anonymized in accordance with applicable laws and business practices.
Data Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, misuse, alteration, or destruction.
While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.
Your Privacy Rights
You may have the right to request access to your personal information, request correction of inaccurate information, request deletion of personal data, restrict certain processing activities, object to specific uses of your information, or request a copy of your data where applicable under law.
If you wish to exercise any of these rights, please contact us using the contact details provided below.
Email Marketing and Promotional Communications
If you subscribe to our newsletter or marketing communications, we may send you updates regarding products, offers, promotions, educational content, and company news.
You may opt out of receiving promotional communications at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
Children's Privacy
Protecting children's privacy is important to us. Seoul Secret does not knowingly collect personal information from children under the age of 13 years.
If you believe that a child has provided personal information through our website, please contact us immediately so that appropriate steps can be taken to remove such information.
Third-Party Links
Our website may contain links to third-party websites. These external websites operate independently and have their own privacy policies.
Seoul Secret is not responsible for the privacy practices, content, or policies of third-party websites. We encourage users to review the privacy policies of any external websites they visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.
Any updates will be posted on this page with a revised effective date. Continued use of the website following any changes constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.
Seoul Secret
Website: [www.seoulsecret.in](http://www.seoulsecret.in)
Email: [support@seoulsecret.in](mailto:support@seoulsecret.in)
Phone: +91- 9166344971
Business Hours: Monday to Saturday, 10:00 AM to 6:00 PM IST
This Privacy Policy applies to all personal information collected, stored, and processed by Seoul Secret through its website, products, services, and customer interactions.